FAQ
aka find all questions (HERE)

Destination

Dates

Loading - Loading

GUESTS

ROOM / BED TYPE

Choose

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Location

Are you located in the center of Brussels?

Oh Yes! We have incredible locations right in the center of the city. The Classic by 2GO4 hostel is located at not even 20 steps from the Grand Place. So right in the historic center of Brussels. The Legacy by 2GO4 is at a 10-minute walk and located in the middle of the commercial city center, a couple of steps from the City2 shopping mall, the rue Neuve high street, La Bourse and the Dansaert quarter.

How can I get to The Classic by 2GO4 and The Legacy by 2GO4 hostels?

Our location in the center of Brussels can be reached easily by tram, metro, bus or by foot – with direct connections with the main railway stations only a couple of stops away.

Is there a connection from Brussels South airport to the city center?

Yes there is! There are regular shuttle buses that can take you to and from Brussels South (Charleroi) airport to the City Center (Gare du Midi / South Station) and there is a train that takes you to/from Charleroi to/from either Gare Centrale or Gare du Nord (+/- 50 minutes). We do not offer airport transfers but can of course provide you with the information you need at our front desk.

Rooms & beds

You’re a youth hostel – does it mean you only have dorms and I need to share my room?

No! We have dorms in different sizes that can host from 5 to 14 people, but we also have private rooms at the disposal of our guests. Those private rooms can accommodate 2, 3 or 4 people. Most of our dorms have bunk beds – while some of our private rooms offer single beds.

Can I reserve a specific bed in a dormitory, eg bottom bunk bed?

We do not assign beds in our dormitories – the earlier you arrive, the more chance you have of picking the bed of your choice. We do consider exceptions such as physical disabilities, physical problems etc. Please get in touch with info@2GO4.be should that be the case.

Do the rooms have private bathrooms? And toilets?

Most of our rooms have en-suite private bathrooms and toilets. Some other dorms however have shared facilities that can be found throughout the hostel.

‍

I’m a woman traveling alone. Do you have female-only dorms also?

Yes! We have both mixed and all-female dormitories – and will accommodate you in the set-up of your choice and reservation. Please check carefully before sending us your booking request to be sure that you have booked a bed in a female accommodation.

Can anyone book & stay in your hostels?

Almost anyone can! We make no different in gender, provenance, nationality, race. However, please be aware that:

We accommodate adult travelers only – so you need to be 18+ to book and stay.
We do not accept Brussels residents as we want all kind of different visitors to be able to discover and enjoy Brussels, while staying at our hostels
Unruly, unrespectful, rude and disruptive behavior is and will not be tolerated – no matter who you are. Such behavior will result in immediate exclusion from the hostel and will get you on our blacklist for the future.

We hear that there are bedbug issues in Paris. Is this also a problem in your hostels?

We’re happy to say that we’re the first hostel in Brussels to have an official no-bedbug certificate. We do regular checks with specially trained sniffer dogs, do systematic controls of all rooms and common areas and pride ourselves on offering certified bed-bug free accommodation.

‍

Staying at THE CLASSIC by 2GO4 & THE LEGACY by 2GO4

How can I book a bed or a room in your hostel?

The best way is to book through our website www.2GO4.be. But you can of course book with any of the main OTAs: booking.com, hostelworld.com, trip.com, expedia.com, kayak.com, etc.

Do I need to check-in at the hostels, or can I do it all online?

It is recommended to check-in online. Please be sure to fill in all mandatory fields, including your ID and those you are traveling with. Then, you will just need to go to our reception to get the key card to your room.

Are children and pets allowed to stay at the hostels?

We’re afraid that we cater to adults only and you need to be 18+ to stay in one of our hostels. Pets are not allowed for reasons of hygiene. Children can of course stay with their parents in one of our private rooms.

Do you accept reservations for larger groups?

We accept on-line reservations for groups up to 10 people. Please be sure to fill in the names and official ID of all the guests that need a bed or a room. For accommodation of larger groups, please get in touch with us at info@2GO4.be.

‍

Can I pay cash on arrival?

All beds and rooms need to be paid upfront and by credit card. We only exceptionally accept cash transactions for bookings and on a case-by-case basis. Please get in touch with us at info@2GO4.be to discuss and arrange.

Do you accept changes to reservations?

Yes, we do. But you need to go through the original booking channel, OTA, or travel agent to do so. We do not accept change requests via mail, message, or phone.

Can I get a room without an on-line reservation?

We do not accept walk-ins and can only allocate a bed or a room when your online reservation and payment are completed and confirmed.

‍

General info & services

What are the check-in and check-out times?

Check-in as of 15:00, check-out before 11:00. If you arrive after 22:00, let us know so we can organize your arrival, keycard, and instructions. Arriving earlier or got a train in the afternoon? Our luggage room at The Legacy is there to store your belongings if needed.

Is there a curfew at the hostels?

There is no curfew and guests can enter and exit our hostels 24/7.

For those who are staying in, there are free earplugs available to give you some peace and quiet if needed.

Can I invite people that are not guests to the rooms?

No. The access to our guest rooms are reserved for our registered guests.

Are there any spaces where I can smoke in the hostels?

No. Our hostels are non-smoking throughout our premises. You are of course welcome to take a puff outside.

Do you have a meeting room where I can work?

We do not have meeting rooms on site – however our lounges are of course accessible for work or leisure.

Is there specific wheelchair access at the hostels?

We’re afraid that there is not – located in historic buildings, the hostels have some steps at the entrance that are difficult to navigate in a wheelchair.

Can I store my bicycle while staying at the hostels?

There is no dedicated storage space for bicycles within our hostels. You can find dedicated bicycle parking however in the city center, not very far from the hostels.

Do I need to bring my own sleeping bag and towels?

For reasons of hygiene and pest-control, we do not allow any sleeping bags or duvets coming from outside the hostels. All our beds come with pillow, duvet, sheets, and pillowcase. Towels are provided free-of-charge for private rooms and can be rented at the reception for 2, - euros. We ask our guests to bring down their bedlinen and towels when they check-out and put them in the dedicated hampers.

How can I keep my belongings secure while staying at the hostel?

All rooms/beds have dedicated large size lockers to store your belongings. Most are inside the rooms, some in the hallways. Padlocks can be purchased at the reception for 5, - euros. You are of course free to bring and use your own (medium-sized) padlock.

Does the hostel offer bathroom amenities?

The Legacy by 2GO4 bathrooms come with complimentary hand soap, body wash and toilet seat cleaner. Hair dryers are available at the reception. At The Classic by 2GO4 however, you’ll find hairdryers in every bathroom.

Is there a breakfast buffet, lunch, and dinner service at the hostel?

We don’t offer these as the hostels are in areas with quite some supermarkets and quality outlets with a vast food offering – morning, noon, night. Our kitchen is at your disposal of course, should you wish to prepare breakfast, lunch or dinner yourself. Tea and instant coffee are available free-of-charge throughout the day.

I’m carrying some heavy luggage. Is there an elevator at the hostel?

Yes, there is. Both our hostels have elevators that take you up to the 3^rd floor. The 4^th floor is then accessible by foot. Please note that the elevators can accommodate 2 people at the same time and for reasons of security stop functioning as of 23h00.

Is there a kitchen I can use?

Yes! Both our hotels have an equipped kitchen at their disposal with fitted oven, stove, microwave, fridge, utensils, and spices to prepare meals yourself. Your food can be stored in the fridge. Please note that your food needs to be labeled with your name and check-out date, so we know what to discard and what to keep when cleaning up the fridge. Please discard any food items when checking out. The kitchen in The Legacy is open from 08:30 to 23:00, while the kitchen at The Classic opens from 07:30 to 23:00.

Are there laundry facilities on-site?

No, but The Washclub launderette in Rue de Laeken is close to The Legacy by 2GO4, while the Washington launderette, situated in Rue des Eperonniers, can be used for those staying at The Classic by 2GO4.

Do you have ironing facilities I can use?

Yes – just check with our front desk and they will provide you with what’s needed.

FAQaka find all questions (HERE)