City Center

Faq


How can I book?

You can book DIRECT by...

- emailing us: we will answer your booking request as soon as possible!

- phoning us.

- using the BOOK NOW button on our website: just select the available type of rooms and number of nights for the date you select and enter your creditcard details to confirm the booking with the GOMIO webpage

- using our Facebook page (link on our website) to book direct with us, and give us a LIKE!

 

Where can I get something to eat and drink in Brussels?

Our staff will be happy to give you all the interesting inside tips on what to see, eat, drink and do in the city center!

You can also download the free app: " B2N " , it gives you instant details on the best bars, restaurants, clubs on the day(s) you stay in Brussels. Even with an interactive city map on how to get there!

 

Do you have internet for free?

Yes, we have free wifi all over the hostel building!

 

Do you serve breakfast?

We have free hot drinks (coffee, tea, hot chocolate) availbable in the morning from 07:30 until 10:30
There is also a fully equipped kitchen that you may use to prepare your own meals.

 

Are bedsheets included.

Yes, bedsheets are included.

 

Do you have lockers?

Yes, we have free lockers in most of the dorm rooms. We have also free lockers in the hallway.

 

I want to visit other cities besides Brussels(like Bruges, Antwerp, Ghent), what should I do?

All cities in Belgium are reachable for a day trip because of Brussels central location.

Bruges: 50 minutes train ride
Ghent: 30 minutes train ride
Antwerp: 40 minutes train ride

 

When can I check-in?

Check-in time is usually from 4.00 pm when all rooms are cleaned!
During the morning opening hours of the reception (from 7.30 am until 1.00 pm) you can already store your luggages in the luggage room.

 

What should I do in case I need to cancel my booking?

Cancellation is always 48 hours before the DAY (not the hour) of your arrival by email. In case your cancellation is less then 24 hours before the day of your arrival then we will only charge the first night of your stay

 

Where can I wash my clothes?

There is an automatic laundry service 2 minutes walk from the hostel.

 

What should I do when I only arrive after the reception closes (11:00 pm)?

When you arrive from Brussels South Charleroi airport (late Ryanair flight) or any other delayed public transport then you can withdraw your keycard from the KEYBOX outside! There is an instructions paper next to the keybox that explains how to open your keybox. Make sure you have the creditcard - the one you used for your booking - with you to open the keybox!
Also please read the check-in details that comes with your keycard.

 

How far is the hostel from the train station?

North Station (Gare du Nord): 10 minutes walk
Central Station (Gare Central): 15-20 minutes walk
South Station (Gare du Midi): 10 minutes with the tramline: direction North (Nord/Noord)

For directions see our "Directions" page! Its also printable!

 

Are towels included?

For dorm beds we rent out towels for 2 euro!
For private rooms towels are included!

 

Do you accept groups in your hostel?

NO!! Our hostel does not accept large groups.
The maximum amount of people in a group (from one or different bookings) that can stay in our hostel is 6 people! See also our terms and conditions on groups!

 

Do you have an age limit to stay in your hostel?

Dorm rooms: age limit until 35.
Private rooms: 45 age limit!

 

What should I do in case I need to check-out before the reception opens (7:30 am) ?

At the time you check-in we will explain you how you can check-out before 7:30 am just mention it to our staff that you will leave early!

 

Can I smoke inside?

We are a non-smoking hostel, and we take this very serious. Smoking is only possible outside the hostel on the street.
It is simply not allowed to smoke inside ho(s)tels in Belgium, as in most other countries.

 

How do I get from the airport to the hostel?

Very important: which airport are you coming from?

1. There is "Brussels-South Charleroi airport.
This airport is not in Brussels but is located 50 km from Brussels!! And is for the Ryanair passengers. You will have to take a 45 minutes bus ride (there are cheap special Ryanair buses) to the Midi train station (Brussels South Train station).
Then you can take the tramline or a taxi after midnight (about 10 euro) to our hostel.

For directions see our "Directions" page!

2. There is Brussels national airport.
This airport is located a 10 minutes train ride from the airport to the Brussels north train station (Gare du Nord). A single train ticket costs about 3 euro. Then you can walk from this train station to our hostel.
A taxi ride from the national airport costs about 25-30 euro to our hostel.

For directions see our "Directions" page!

 

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